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Training Courses
Business Analysis Essentials E-mail

Course Overview

The Business Analysis Essentials course is aligned with the ISEB qualifications. 

Course Content


Module 1: Introduction to Business Analysis

  • The origins of business analysis
  • The development of business analysis
  • The scope of business analysis work
  • The role and responsibilities of a business analyst 

Module 2: Business Analyst through Project Life Cycle

  • Concept
  • Initiation
  • Definition
  • Design
  • Delivery

Module 3: Stakeholder Analysis and Management

  • Stakeholder categories and identification
  • Analysing stakeholders
  • Stakeholder management strategies
  • Managing stakeholders

Module 4: Interviewing Subject Matter Experts (SMEs) & Fact Find

  • Interviews
  • Workshops
  • Scenarios
  • Prototyping
  • Quantitative approaches

Module 5: Requirements Engineering

  • Problems with requirements
  • The place of requirements engineering in development lifecycles
  • A process for requirements engineering
  • Actors in requirements engineering
  • Requirements elicitation
  • Building the requirements list
  • Requirements analysis
  • Documenting the requirements
  • Validating requirements
  • Managing changes to requirements

Module 6: Process Modelling

  • Definition of business process modelling
  • The importance of business process modelling
  • The business process modelling technique
  • Improving business processes
  • Planning the business process improvement initiative

Module 7: Data Modelling

  • Modelling the IT system
  • Modelling system functions
  • Modelling system data

Modul 8: Managing the information resource

  • Managing data resources
  • Support for the systems development lifecycle
  • Valuing and classifying data
  • Support for business activities
  • Data administration
  • Data modelling
  • Technology for capturing and storing data
  • Security, governance and related issues

Module 9: Modelling the business system

  • Soft systems methodology
  • Documenting business situations
  • Business perspectives
  • Business activity models
  • Business events and business rules
  • Critical success factors and key performance indicators
  • Validating a business activity model
  • Use of the business activity model in gap analysis

Module 10: Change Management

  • Introducing a new system
  • Emotions and the change process
  • The need for change management
  • The change process
  • Embedding of change                                                     Please Contact Us for further information